Last updated : 06-07-2023
The Platform is provided by ACCUAI SOFTWARE PRIVATE LIMITED( hereinafter “Repotic” or “our” or “we” or “us”).
By using the Platform or availing the Services, you agree to this Policy. Subject to applicable laws, the terms of this Policy (and any changes thereto) will become applicable to you retrospectively on and from the date of your first use of the Platform. If you do not agree to the terms of this Policy, please do not use our Platform and Services. Further, by using this Platform, you also confirm that you are either the owner of or are duly authorized to use and share the information that the Platform may require, and that you using the Platform does not violate any applicable law or contract by which you may be bound or is otherwise prejudicial to any person.
1. Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name (“Personal Information”).
2. How We Use The Information
2.1. We do not sell or share your personal or financial information to anyone. However, notwithstanding anything contained in this Policy, you expressly acknowledge, consent and agree to the following terms on information use and further authorize us to access and use your information in the manner set out below:
2.1.1. to use your information to manage your account, to contact you and to operate, improve, and deliver our Platform and Services. We use your information to give you a customized, interactive experience as you use our Platform and avail the Services.
2.1.2. to use your information for maintaining a record of such information and your transactions in a secure and confidential manner, and as required under the applicable laws.
2.1.3. to use services of third parties to provide the Platform and Services for you, who are bound to keep such information confidential.
2.1.4. to troubleshoot software bugs and operational issues, to conduct data analysis, testing and research and to monitor and analyse usage and activity trends. Information collected may also be used to share communications to you about our products & services, provide additional features through cookies and to detect and/or prevent any fraudulent/criminal/prohibited activity as per applicable laws.
2.1.5. to use the data in an aggregated/compiled form to produce statistical/demographic analyses for marketing, strategy and other business purposes. However, these will be used in ways that will not be able to identify you or link any specific information to an individual. Such aggregated information and results/analyses shall be our property and you will not be entitled to any compensation for the use thereof.
2.1.6. to share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.
2.1.7. to summarize information about your usage and combine it with that of others to learn about the use of the Platform and Services and further to help us develop new products and services.
2.1.8. to use your information to manage your account, to contact you and to operate, improve, and deliver our products and services, including the Platform. You further acknowledge, agree and authorise us to use your information for market research, project planning, product development, troubleshoot problems, analyse user behaviour, marketing purposes, and promotions.
2.1.9. to use your information to compute the charges for the products and services you purchase.
2.1.10. to use the contact information to communicate with you. You further expressly consent and authorise us to send you messages on your mobile number, call you on your mobile number, send you messages and communicate with you in any other manner including for the purpose of providing you Platform and Services and for marketing and promotional purposes.
2.1.11. to use third-party advertising companies to display advertisements. Such companies may use information about your visits to the Platform and Third-Party Platforms in order to provide advertisements about goods and services of interest to you.
2.1.12. to share your information with identified Strategic Partners, our third party service providers and our affiliates to host, use, copy, transmit, process, store, share, analyse, display, make derivations, and back up all data you submit to us through the Services and as required by us, including but not limited to personal data and any other data relating to financial information of yourself and others, for the purposes of (a) providing the Services requested by you, as set out in this Policy and enable you to use the Platform and avail the Services (including the services provided by our Strategic Partners, third parties and affiliates; (b) allow us to improve, develop and protect the Services; (c) create, market or provide new services through Repotic or its Strategic Partners, group companies and affiliates; (d) communicate with you about our Platform and the Services; and (e) send you information we think may be of interest to you. You agree, represent and warrant that you have, and you will maintain, all rights to allow repotic, our Strategic Partners and/ or any third-party service providers, and our affiliates, to host, use, compile, copy, transmit, process, store, share, analyse, display, make derivations, and back up all your data and retain aggregated customer data, including without limitation in combination with data of other users.
2.1.13. to conduct audit of your records without any notice in case of apprehension of fraud;
2.1.14. to retain/ store your data and confidential information, of any nature (either wholly or partially), in repotic’s servers or cloud or otherwise in any other medium as may be transmitted/ processed/ passed through the Platform.
2.3. We may, share/ transfer/ assign all of your information with any other business entities, including in the event of a merger, sale, re-organization, amalgamation, joint ventures, assignment, restructuring of business or transfer or disposition of all or any portion of our business.
4. Identity Theft
4.1 There may be instances when you receive a seemingly legitimate looking e-mail asking your personal information from you such as your credit card details, bank account details, one-time passwords, contact information, etc. repotic will never ask for such information from you via e-mail/call.
4.2 Such activities are usually carried on by unauthorized individuals and are illegal in nature. They are called phishing or identity theft. In case of any suspicion of such activity or on receiving such an e-mail you are certain it was not sent by us. We advise you to not respond to such mail and to take whatever action you see fit.
5. Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
6. Data security and integrity
We works to protect your personal information and tax return information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain electronic and procedural safeguards of all tax return information. We use both internal and external resources to review our security procedures. Whenever we prompt you to transmit sensitive information, such as tax return, we support the encryption of your information as it is transmitted to us. Our employees are trained and required to safeguard your information.
7. Log Data
We want to inform you that whenever you use our Platform or avail the Services, we collect data from your device called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilising the Service, the time and date of your use of the Service, and other statistics.
8.1 We make no representation as to providing or storing back-up copies of any information submitted to us. You shall be solely responsible to ensure that you maintain back-up copies of such information and in the event of any malfunctioning or failing of the Platform for any reason whatsoever (including on account of maintenance), you may be required to resubmit such information.
8.2 Although, we take appropriate steps to maintain the security of information we collect from you, we assume no responsibility of whatsoever nature as to make good the losses and damages you may incur, due to privacy and/or security breach of your information. We shall not be liable for any loss or damage sustained by reason of disclosure (inadvertent or otherwise) of any information and/or omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
8.3 When payment information is being transmitted on or through the Platform, it will be protected by encryption technology of a third-party payment services providers, including payment gateways. You agree, acknowledge and consent to such sharing of your information with third party service providers to process payments and manage your payment-related information. repotic does not guarantee that the transmissions of your payment-related information or other information will always be secure.
9. Changes to this Policy
10. Governing Law
This Policy is governed by all laws applicable within the territory of India. By using the Platform and Services, you are agreeing to the terms of the Policy thereby consenting to the exclusive jurisdiction and venue of courts in Surat, India, in all disputes arising out of or relating to the use of the Platform or this Policy.
11. Contact Information